The Kissimmee city phone directory gives you direct phone numbers, addresses, and office hours for every major city office in Kissimmee, Florida. This page lists verified contact details for Kissimmee City Hall, the City Clerk, the Police Department, Development Services, Code Enforcement, Public Works, and the Osceola County Courthouse.
All numbers and facts below come from official city and state sources checked in 2026. Use this directory to reach the right office fast, request public records, or find a specific city service.
City Hall Main Contacts
Kissimmee City Hall sits at 101 Church Street, Kissimmee, FL 34741, in the heart of downtown Kissimmee. The building houses the City Manager’s office, the City Clerk, the Finance Department, Human Resources, and most administrative offices. The main switchboard number connects you to any department during normal business hours. Office hours run Monday through Friday from 8:00 a.m. to 5:00 p.m. The City Commission meets in chambers on the second floor of the same building.
Main City Hall Number
The main phone number for Kissimmee City Hall is (407) 518-2300. A live operator answers during business hours and can route your call to the correct department. If you call after hours, an automated menu gives you options for non-emergency services, water emergencies, and garbage pickup. The main line is the best starting point for general city questions about trash, parks, utilities, or city events.
City Clerk Office
The City Clerk Office keeps all official city records, including city commission meeting minutes, ordinances, resolutions, contracts, and council agendas. The City Clerk’s direct line is (407) 518-2308. This is the office to call for public records requests under Florida law. Staff can help you find meeting dates, pull historical records, or get copies of city documents.
Public Records and Florida Law
Florida has one of the strongest public records laws in the country. Chapter 119 of the Florida Statutes gives every person the right to view or copy government records. You do not need to live in Kissimmee, and you do not need to give a reason for your request. The city must respond within a reasonable time. Some records have exemptions, but the default rule is that government records are open.
Chapter 119 Public Records
Chapter 119 covers records held by city, county, and state agencies in Florida. It applies to police reports, building permits, code enforcement cases, contracts, budgets, employee salaries, and meeting minutes. The law puts the burden on the agency to prove a record should stay sealed. Most records are public from the moment they are created. Active criminal investigations, Social Security numbers, and certain medical information are common exemptions.
Request Fees and Process
Standard copies cost 15 cents per one-sided page and 20 cents per two-sided page. Large requests that need staff time to pull, redact, or compile may include an extra labor charge. The city will tell you the total cost before starting work. You can submit a request by phone, email, mail, or in person at City Hall. Most simple requests are filled within a few business days.
Department Phone Numbers
Kissimmee runs separate departments for police, code enforcement, building permits, and public works. Each department has its own phone line and staff. Calling the department directly usually gets you a faster answer than going through the main switchboard. Below are the main department numbers for the City of Kissimmee.
Police Department
The Kissimmee Police Department phone number is (407) 846-3333. The department is located at 8 North Stewart Avenue, Kissimmee, FL 34741. Call this number to report a non-emergency, request a police report, or ask about an accident report. For life-threatening emergencies, always dial 911. The police records division handles requests for incident reports, arrest records, and traffic crash reports.
Development Services
Development Services covers building permits, zoning, site plans, and inspections. The main number is (407) 518-2590. This office handles all permit applications, plan reviews, and inspection scheduling for new construction and remodeling in Kissimmee. Staff can check the status of a permit, pull a permit history for a property, or explain the next step for an open application. All contractors must register through the city’s online portal before pulling permits.
Code Enforcement
Code Enforcement handles property maintenance, overgrown lots, illegal signs, junk vehicles, and other neighborhood violations. The phone number is (407) 518-2540. Residents can call to report a violation, check the status of a code case, or ask about a citation. Code officers work in assigned zones across the city. Most cases are resolved through a warning, then a written notice, then a hearing before a special magistrate.
Public Works and Utilities
Public Works and Utilities handles water service, sewer, stormwater, streets, and garbage pickup. The main number is (407) 518-2500. Call this line to set up a new water account, report a water break, ask about garbage day, or report a pothole. The city also runs a 24-hour line for after-hours water emergencies through the main switchboard. Most utility bills can be paid online or by phone through the automated system.
State Agency Contacts for Kissimmee
Some records and services fall under state agencies instead of city offices. The State of Florida runs its own phone directory for every state office. This includes driver license offices, the Department of Children and Families, the Department of Revenue, and the Department of Highway Safety and Motor Vehicles. The state directory saves time when you need a state-level record or service.
411 MyFlorida Directory
The state phone directory is available online at 411.myflorida.gov. The site lists every state agency with its main phone number, address, and website. You can search by agency name or topic. Common searches include Florida Highway Patrol, Florida Department of Law Enforcement, the Division of Corporations, and the Fish and Wildlife Conservation Commission. The directory is free to use and is updated regularly by state staff.
State Information Center
The Florida State Information Center acts as a statewide switchboard. The toll-free number is 1-866-693-6748, and the local Tallahassee number is 850-488-1234. The center is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time. Callers can get connected to any state agency or get general help with state services. The center does not have access to city or county offices.
Osceola County Resources
Kissimmee is the county seat of Osceola County. Court records, property records, marriage licenses, divorce decrees, and other recorded documents are kept by the Osceola County Clerk of Court. The county courthouse is in downtown Kissimmee at 2 Courthouse Square, just blocks from City Hall. You can handle both city and county business in the same trip if you visit in person.
County Clerk of Court
The Osceola County Clerk of Court keeps the official records for the county. This includes deeds, mortgages, liens, court filings, marriage licenses, and probate records. The main phone number is (407) 742-3500. Office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. Most records are also available online through the Clerk’s official records search system on the county website.
County Courthouse Location
The Osceola County Courthouse sits at 2 Courthouse Square, Kissimmee, FL 34741. The building is open to the public during business hours. Free parking is available in the garage next to the courthouse. Bring a valid photo ID to enter the clerk’s office. Self-service terminals are available for searching public records without staff help.
Online Tools and Portals
Many city services in Kissimmee now run through online portals. These portals let you apply for permits, pay utility bills, check inspection results, or sign up for parks and recreation programs without calling or visiting City Hall. The portals are open 24 hours a day. Most accept credit cards and electronic checks. New users must create a free account before starting an application.
Citizenserve Permit Portal
Kissimmee uses the Citizenserve online portal for permits, inspections, plan reviews, and business tax receipts. The portal is at kissimmee-fl.citizenserve.com. You can create an account as a homeowner, contractor, or business owner. Through the portal, you can apply for a building permit, upload plans, pay fees, and schedule an inspection. Contractors must register their license before pulling any permits. Contractors registered before August 7, 2026 must re-register by October 31, 2026.
CivicClerk Public Meeting Portal
The City of Kissimmee runs a public meeting portal at kissimmeefl.portal.civicclerk.com. The portal lists every public meeting, including City Commission, Planning Board, and advisory committees. You can view meeting agendas, watch past meetings, and read minutes. Meeting notices are posted in advance under Chapter 286.011, Florida Statutes. Anyone can attend meetings in person or watch live online.
Area Codes and Local Calling
Kissimmee uses the 407 area code for all local phone numbers. The 407 area code covers most of Orange County, Osceola County, and Seminole County. The 689 area code overlays the same region and is also in use. Local calls within the 407/689 area code are free on most cell phone plans. Long-distance charges apply when calling from outside the region.
407 Area Code Coverage
The 407 area code covers Kissimmee, Orlando, Sanford, Winter Park, and most of the Orlando metro area. The 689 overlay was added in 2019 to handle growing demand for new phone numbers. New numbers may be assigned to either area code. The city of Kissimmee still uses 407 for its main office lines. To reach a Kissimmee number, dial 1 plus the 10-digit number from outside the 407/689 area.
Quick Reference Numbers
The table below lists the most-used phone numbers for Kissimmee city offices. Save this list for fast access to city services. All numbers are in the 407 area code unless marked otherwise.
| Office | Phone Number |
|---|---|
| City Hall Main Line | (407) 518-2300 |
| City Clerk Office | (407) 518-2308 |
| Police Department | (407) 846-3333 |
| Development Services | (407) 518-2590 |
| Code Enforcement | (407) 518-2540 |
| Public Works and Utilities | (407) 518-2500 |
| Osceola County Clerk of Court | (407) 742-3500 |
| Florida State Information Center | 1-866-693-6748 |
Frequently Asked Questions
Below are common questions about the Kissimmee city phone directory. Each answer gives you a direct path to the right office or resource. These questions cover public records, emergency numbers, utility setup, and how to reach city staff outside regular hours.
What is the main phone number for Kissimmee City Hall?
The main phone number for Kissimmee City Hall is (407) 518-2300. A live operator answers Monday through Friday from 8:00 a.m. to 5:00 p.m. The operator can route your call to any city department, including the City Clerk, Finance, Public Works, and the City Manager’s office. For non-emergencies after hours, the automated menu offers options for water emergencies, garbage pickup, and code enforcement complaints.
How do I request a public record from the city?
Call the City Clerk Office at (407) 518-2308 or visit City Hall at 101 Church Street, Kissimmee, FL 34741. Submit your request in writing, by phone, or by email. Include the name of the record, the date range if known, and your contact details. The city will respond within a reasonable time under Florida law. Copy fees are 15 cents per one-sided page and 20 cents per two-sided page.
How do I report a non-emergency issue to the police?
Call the Kissimmee Police Department at (407) 846-3333 for non-emergency issues like noise complaints, minor traffic accidents, or suspicious activity. The line is staffed 24 hours a day. For life-threatening emergencies, always dial 911. Police reports, accident reports, and arrest records can be requested from the police records division by phone or in person at 8 North Stewart Avenue.
How do I set up water and trash service in Kissimmee?
Call the Utilities Department at (407) 518-2500 to start new water service. You will need a valid photo ID, proof of ownership or lease, and a deposit. Service is usually turned on within one business day. Trash and recycling pickup is included for most residential customers. The city website has a tool to look up your garbage day by street address.
How do I get a copy of a birth or death certificate?
Birth and death certificates in Florida are issued by the Bureau of Vital Statistics, not by the city. You can order them through the county health department or the state office. The Osceola County Health Department has a Kissimmee office that can help. You can also order online through the state vital records system. The city Clerk does not keep these records.
How do I find out about city commission meetings?
Visit the public meeting portal at kissimmeefl.portal.civicclerk.com for the full schedule. The City Commission meets on the first and third Tuesday of every month at 6:00 p.m. in City Hall chambers. Agendas are posted at least 48 hours before each meeting. You can attend in person or watch live online through the portal. Minutes and video archives are also posted after each meeting.
Can I look up a contractor’s license in Kissimmee?
Yes. The City of Kissimmee requires all contractors to register their state license with Development Services. Call (407) 518-2590 to check if a contractor is registered to work in the city. You can also look up state license status through the Department of Business and Professional Regulation at myfloridalicense.com. The state database shows license type, expiration, and any complaints.
Kissimmee City Hall
Address: 101 Church Street, Kissimmee, FL 34741
Phone: (407) 518-2300
Website: www.kissimmee.gov
Office Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
State Directory: 411.myflorida.gov
Public Records: www.stateofflorida.com/public-records-check/