The Boca Raton City Phone Directory gives residents, businesses, and visitors direct phone numbers for every major city office in Boca Raton, Florida. Boca Raton sits in southern Palm Beach County along the Atlantic coast between Deerfield Beach and Boynton Beach.
The city serves more than 102,000 residents. Every city phone number uses the 561 area code. This page lists the main switchboard, City Clerk, Police Department, Fire Rescue, Building Division, and other offices that handle public records, permits, and local services. You can call these numbers during normal business hours to reach a real person who can answer questions or route your call to the right office.
Boca Raton City Hall Main Phone Contacts
City Hall in Boca Raton is the central hub for all local government services. The building sits at 201 West Palmetto Park Road, Boca Raton, FL 33432. The main switchboard connects callers to every department inside city government. Phone lines operate during normal business hours, and after-hours calls roll over to automated services or emergency lines based on the type of request.
Main Switchboard Phone Number
The main Boca Raton switchboard number is (561) 393-7700. This line routes calls to departments across City Hall. Staff at the switchboard can transfer you to the City Manager, City Clerk, Building Division, or any other office. The switchboard handles the highest call volume of any city line and serves as the best starting point when the right department is unclear.
City Clerk Phone and Email
The City Clerk’s Office manages meeting minutes, ordinances, resolutions, contracts, and official public records. The direct line for the Clerk is (561) 393-7740. The office email is brcityclerk@myboca.us. The Clerk serves as the official record-keeper for the city and handles public records requests under Chapter 119 of the Florida Statutes. Staff can answer questions about city council meetings, election ballots, and document copies.
Hearing Impaired TDD Line
The City provides a Telecommunications Device for the Deaf (TDD) line at (561) 367-7043. This line supports residents who use text-based phone equipment to reach city offices. The TDD service mirrors the main switchboard hours and connects callers to the same departments. Boca Raton also lists the TDD number on official correspondence for accessibility compliance.
Boca Raton Police Department Contacts
The Boca Raton Police Services Department operates independently from other city offices. The department serves as the primary law enforcement agency for the city and handles calls that do not require Palm Beach County Sheriff’s Office response. Phone lines stay open 24 hours a day for emergency and non-emergency calls.
Police General Phone Number
The general police phone number is (561) 338-1234. Call this line to report non-emergency situations, ask questions about police services, or get routed to specific divisions. The general line connects to the police communications center, where dispatchers assess the call and transfer you as needed. For active crimes or emergencies, dial 911.
Police Records Division
The Police Records Division phone number is (561) 338-1300. Call this line to request copies of police reports, accident reports, arrest records, or background checks. Records staff handle Chapter 119 public records requests related to police files. They can also provide case numbers and incident details once a report is filed.
Police Department Address
The Boca Raton Police Department headquarters sits at 100 NW 2nd Avenue, Boca Raton, FL 33432. The lobby stays open during business hours for walk-in requests. Records requests can be made in person, by phone, or through the department’s online request portal on the city’s main website. Staff can direct you to the right window for each type of request.
Boca Raton Fire Rescue Services
Fire Rescue services in Boca Raton cover fire suppression, emergency medical calls, hazardous materials response, and fire safety inspections. The department works closely with the Fire Marshal’s Office, which handles building fire code enforcement and business inspections.
Fire Rescue Main Phone
The Fire Rescue main phone number is (561) 982-4000. Call this line for non-emergency fire department questions, station tours, or community outreach requests. For active fires or medical emergencies, dial 911 instead of using this line. The non-emergency line also routes calls about smoke detector checks and home safety visits.
Fire Marshal Office
The Fire Marshal’s Office handles fire inspections, fire code violations, burn permits, and business safety reviews. The Fire Marshal Office connects through the main Fire Rescue line at (561) 982-4000. Inspection scheduling and permit questions route through this same line, then transfer to the Fire Marshal team.
Boca Raton Building and Permits Department
The Building Division handles construction permits, building inspections, code enforcement, and permit records. The office reviews plans, issues permits, and schedules inspections for residential and commercial projects across the city. Permit fees and inspection schedules vary by project type and building size.
Building Division Phone
The Building Division phone number is (561) 393-7766. Call this line to ask about permit applications, fee schedules, inspection results, or building code questions. Staff can also help contractors and homeowners check the status of active permits. The division updates its fee schedule each year to reflect current costs.
Permit Types and Inspection
Boca Raton issues seven main categories of permits through its online eHub portal: building, electrical, plumbing, mechanical, fire, landscaping, and right-of-way. Each permit type follows a separate review path before approval. Building permits require plan review before approval. Electrical, plumbing, and mechanical permits route to specific trade reviewers. Once a permit is issued, inspections can be scheduled online through the eHub system.
Online Permit Portal eHub
The City of Boca Raton runs an online portal called eHub for permit applications and inspection scheduling. Contractors and property owners can create accounts, submit applications, pay fees, and track permit status through the portal. The system handles all new applications submitted after May 1, 2026, and older permits can also be searched through the same system for historical records.
Boca Raton Utility Services Contacts
Utility Services in Boca Raton manages water, sewer, stormwater, and utility billing for city residents. The department reads meters, issues bills, handles service connections, and responds to water or sewer issues. Utility customer service handles account setup, payment plans, and billing disputes.
Water and Sewer Services
The Utility Services main phone number is (561) 338-7300. Call this line to report water outages, sewer backups, or service interruptions. Staff also handle new water service connections, meter readings, and backflow prevention questions. After-hours emergencies route through the same line to the on-call utility crew.
Utility Billing
Utility billing questions route through the same Utility Services line at (561) 338-7300. The billing team handles account balances, payment plans, autopay setup, and shutoff notices. Bills can be paid online, by phone, by mail, or in person at City Hall. Customers can also set up paperless billing through the online account portal.
Other City Department Phone Numbers
Beyond the major offices, Boca Raton runs several other departments that handle day-to-day city operations. Each department has its own phone line or routes through the main switchboard.
City Manager Office
The City Manager oversees all city operations and reports to the City Council. The office phone connects through the main switchboard at (561) 393-7700. Staff handle administrative questions, council agenda items, and city-wide policy questions. The City Manager also signs official contracts and interlocal agreements.
Planning and Zoning
The Planning and Zoning Division handles zoning applications, land use reviews, development projects, and comprehensive plan updates. The office connects through the main switchboard at (561) 393-7700. Active development applications can be reviewed online through the city’s Development Projects page. As of May 1, 2026, every active project has a link to view related files.
Parks and Recreation
Parks and Recreation manages city parks, beaches, recreational programs, and community centers. The department phone connects through the main switchboard at (561) 393-7700. Park reservations, program registration, and event permits all route through this office. The department also runs summer camps and after-school programs.
Public Works
Public Works handles street maintenance, sidewalk repairs, traffic signals, and city infrastructure. Reports about potholes, street lights, or traffic issues route through the main switchboard at (561) 393-7700. Storm drainage and street sweeping questions also reach this office. The department also manages the city’s fleet of vehicles and equipment.
Palm Beach County Contacts for Boca Raton Records
Many records that Boca Raton residents need are held at the county level. The Palm Beach County Clerk of Courts, Property Appraiser, and Tax Collector all serve Boca Raton addresses. County-level records are separate from city records and require separate requests.
County Clerk of Courts
The Palm Beach County Clerk of Courts handles court records, marriage licenses, official records, and passport applications. The Clerk’s office connects through the main county phone line. Court case searches and recorded document searches are available online through the county’s official records portal. The Clerk also handles value adjustment board filings and jury duty management.
Property Appraiser
The Palm Beach County Property Appraiser handles property records, ownership transfers, exemptions, and assessed values. The Property Appraiser’s office connects through the county phone system. Property searches by address or owner name are available online. The office also processes homestead exemption applications and portability filings.
Tax Collector
The Palm Beach County Tax Collector handles property tax payments, business tax receipts, vehicle registrations, and tag renewals. The Tax Collector’s office connects through the county phone system. Payments can be made online, by mail, or in person at county service locations. The office also issues hunting and fishing licenses.
Florida State Agency Directory
State-level phone numbers serve Boca Raton residents for records that fall under state jurisdiction. The state runs an official phone directory that covers all state agencies, including offices that serve Palm Beach County.
State Phone Directory 411.myflorida.gov
The State of Florida maintains a public phone directory at 411.myflorida.gov. This directory lists phone numbers for every state agency, board, and commission. Boca Raton residents can use this directory to reach the Department of Highway Safety, Department of Children and Families, Department of Health Palm Beach County office, and other state agencies serving the local area.
State Public Records Portal
The state public records portal at stateofflorida.com gives a search system for records held at the state level. This portal covers multiple agencies and serves as a starting point for records requests that may not be held at the city level. Users can search by agency or record type to identify the right office before submitting a formal request.
Professional Licensing Directory
Professional licensing records for doctors, nurses, contractors, real estate agents, and other licensed professionals are held by state boards. The Florida Department of State maintains a professional licensing directory at dos.fl.gov that lists licensing boards and their contact information. Boca Raton residents can verify licenses or file complaints through this system.
Boca Raton Area Codes and Phone Lookup
Phone numbers in Boca Raton use the 561 area code, which covers all of Palm Beach County and parts of surrounding counties. Free phone lookup databases help identify callers or verify business numbers.
561 Area Code Coverage
The 561 area code covers Boca Raton, West Palm Beach, Boynton Beach, Delray Beach, and most of Palm Beach County. Numbers in this area code include both landline and cell phone assignments. Local calls within the 561 area code do not require dialing 1 plus the area code.
Other Florida Area Codes
Florida uses several area codes across the state. Miami-Dade County and parts of Broward County use 305 and 786. Orlando and Central Florida use 407 and 689. Tampa and the Gulf Coast use 813 and 727. Jacksonville and North Florida use 904. Tallahassee and the Big Bend region use 850. Fort Lauderdale uses 954 and 754. Boca Raton residents calling these areas dial 1 plus the 10-digit number.
Free Phone Lookup Databases
Free reverse phone lookup databases help identify unknown callers, verify business numbers, and screen telemarketing calls. These databases work by searching public records, business listings, and user-reported data. Results are most accurate for listed landline numbers and registered business lines. Cell phone lookups depend on whether the owner has linked the number to public records.
Public Records Law and Boca Raton
Florida’s public records law is one of the broadest in the country. Chapter 119 of the Florida Statutes gives any person the right to inspect or copy public records held by city, county, and state agencies. The law applies to Boca Raton city offices the same way it applies to every other government body in Florida.
Chapter 119 Florida Statutes
Chapter 119 requires that all records made or received by any public agency in connection with official business be open for personal inspection and copying by any person. Requesters do not need to be Florida residents. Requesters do not need to state a reason for the request. The only records that can be withheld are those specifically exempt by law. A full list of exemptions is included in the statute text available at leg.state.fl.us.
Records Request Steps
To request public records in Boca Raton, contact the City Clerk at (561) 393-7740 or brcityclerk@myboca.us. Submit a written request that describes the records you want. Include your contact information. The Clerk’s office will acknowledge receipt, estimate any fees, and give a timeline for fulfillment. Routine requests for phone directories, contact lists, and basic department info are handled quickly at low or no cost.
Request Fees and Timing
Standard copy fees apply under state law. The city can also charge for staff time if a request takes significant work to fill. Most simple requests cost only the per-page copying fee. Complex requests involving database searches, document redactions, or large file pulls can cost more based on staff time. The city must respond in a reasonable time. If a request is denied, the city must cite the specific exemption that applies. Denials can be appealed in court.
Nearby City Phone Directories
Cities near Boca Raton in southern Palm Beach County and northern Broward County also have their own phone directory pages. These nearby cities share the 561 area code with Boca Raton and operate separate local governments with separate phone numbers.
- Boynton Beach
- Deerfield Beach
- Delray Beach
- Pompano Beach
- Coral Springs
- Plantation
- West Palm Beach
Boca Raton Phone Numbers List
The phone numbers below cover the main offices that Boca Raton residents and businesses call most often. Use this table as a quick reference when you need to reach a specific department. All numbers use the 561 area code unless marked otherwise.
| Department | Phone Number |
|---|---|
| Main Switchboard | (561) 393-7700 |
| City Clerk | (561) 393-7740 |
| City Clerk Email | brcityclerk@myboca.us |
| TDD Hearing Impaired | (561) 367-7043 |
| Police General Line | (561) 338-1234 |
| Police Records | (561) 338-1300 |
| Fire Rescue | (561) 982-4000 |
| Building Division | (561) 393-7766 |
| Utility Services | (561) 338-7300 |
| Florida State Info Line | 1-866-693-6748 |
Official Contact Details
The official contact details below reflect current information available through the City of Boca Raton. Phone lines operate during standard business hours unless listed otherwise. Public records requests can be made by phone, email, or in person at City Hall. The Clerk’s office also processes requests submitted through the city’s online contact form.
Official Website: myboca.us
Main Phone: (561) 393-7700
City Clerk Phone: (561) 393-7740
City Clerk Email: brcityclerk@myboca.us
Address: 201 West Palmetto Park Road, Boca Raton, FL 33432
TDD Line: (561) 367-7043
Frequently Asked Questions
This FAQ section answers common questions about Boca Raton city phone numbers, public records, and how to reach specific departments. These answers reflect current practice under Florida’s public records law and the city’s own administrative procedures. Each question covers a topic that Boca Raton residents, business owners, and outside requesters ask most often. The info on this page stays current with the city’s published contact list and the State of Florida’s official phone directory.
What is the main phone number for Boca Raton City Hall?
The main Boca Raton City Hall phone number is (561) 393-7700. This switchboard connects callers to every department inside city government, including the City Clerk, City Manager, Building Division, and Utility Services. The switchboard operates during normal business hours and serves as the best starting point when the correct department is unclear. After-hours calls roll over to automated services.
How do I request a public record from Boca Raton?
Public records requests in Boca Raton go through the City Clerk’s Office at (561) 393-7740 or by email at brcityclerk@myboca.us. Submit a written request that identifies the records you want and includes your contact information. The Clerk will acknowledge your request, estimate fees, and give a timeline. Most routine requests cost only the standard copying fee. The Clerk must respond within a reasonable time under Chapter 119 of the Florida Statutes.
How do I get a copy of a Boca Raton police report?
To get a copy of a police report, call the Police Records Division at (561) 338-1300. Have the case number, date, and location ready when you call. Records staff handle Chapter 119 requests for police reports, accident reports, and arrest records. Some police records tied to active investigations or certain personal details are exempt from disclosure. Records staff can tell you what is available and what fees apply.
What area code do Boca Raton phone numbers use?
All Boca Raton phone numbers use the 561 area code. The 561 area code covers all of Palm Beach County, including Boca Raton, West Palm Beach, Boynton Beach, and Delray Beach. Local calls within the 561 area do not require dialing 1 before the number. Long-distance calls within Florida and to other states require 1 plus the 10-digit number.
How do I apply for a building permit in Boca Raton?
Building permit applications in Boca Raton go through the Building Division at (561) 393-7766 or through the online eHub portal. Contractors and homeowners create an account, submit plans, pay fees, and track permit status online. Permit categories include building, electrical, plumbing, mechanical, fire, landscaping, and right-of-way. Each category follows a separate review path before approval.
How do I report a water or sewer problem in Boca Raton?
Call Utility Services at (561) 338-7300 to report water outages, sewer backups, or service problems. The Utility Services line operates during business hours and routes emergency calls after hours. Staff can dispatch crews, schedule repairs, and give updates on outage restoration. New service connections and billing questions also route through this same phone line.
How do I reach Boca Raton election offices?
Boca Raton election questions route through the City Clerk at (561) 393-7740. The Clerk handles municipal election ballots, candidate filings, polling locations, and vote-by-mail requests. For state and federal elections, contact the Palm Beach County Supervisor of Elections. The 2026 Boca Raton municipal election took place on March 10, 2026, with early voting at Sugar Sand Park, Downtown Library, and Spanish River Library from October 19 through November 1, 2026.