The Cape Coral City Phone Directory gives you every official phone number, email, and address for the City of Cape Coral, Florida. It covers City Hall, the City Clerk, the Police Department, the Fire Department, and all major city offices.
This page is built for residents, business owners, and visitors who need a real phone number fast. All the contact details below come straight from the official city portal at capecoral.gov and related public sources.
Why the Cape Coral City Phone Directory Matters
A complete phone directory saves time when you need to reach a city office right away. Cape Coral is one of the largest cities in Southwest Florida. With over 210,000 residents, the city runs many departments that handle daily services. Each office has its own phone line. Knowing which number to call stops you from being transferred from place to place.
Public Access Under Florida Law
Florida law keeps government contact records open to the public. Chapter 119 of the Florida Statutes says any person can ask for city phone numbers, staff names, and email addresses. You do not need to live in Cape Coral. You do not need to give a reason. You also do not need to show ID. The law only blocks records that fall under a specific legal exemption, such as certain law enforcement files or personnel records.
Speed and Accuracy of Contact Data
Phone numbers and office hours can change over time. The contacts listed here are current as of 2026. The City of Cape Coral updates its main switchboard and department lines through its official portal. When a number moves, the city posts the new contact on capecoral.gov. Always check that page if a line is busy or goes to voicemail.
Cape Coral Main City Contacts
The core contacts in the Cape Coral City Phone Directory are the main switchboard, the City Clerk, and the office address. These three contacts connect you to nearly every city service. The switchboard staff can route calls to any department. The City Clerk handles records, ordinances, and public requests.
City Hall Main Switchboard
The main switchboard for the City of Cape Coral is (239) 574-0401. This line connects to the city operator during normal business hours. The operator can transfer you to any city department. If you are not sure which office handles your question, start here. The switchboard is open Monday through Friday during standard city business hours.
City Clerk Direct Line
The Cape Coral City Clerk has a direct line at (239) 574-0411. The City Clerk is the official custodian of public records for the city. This office keeps city council minutes, ordinances, contracts, and resolutions. It also processes public records requests and issues certified copies. If your question involves a city document, this is the office to call.
City Clerk Email and Office Address
You can email the City Clerk at ctyclk@capecoral.gov. Email works well for simple records requests or quick questions. The City Clerk office sits at 1015 Cultural Park Blvd., Cape Coral, FL 33990. You can walk in during business hours to submit a request in person or pick up copies you already paid for. Note: emails sent to Cape Coral city offices are public records under Florida law and may be released if someone requests them.
| Office | Phone Number | |
|---|---|---|
| Main Switchboard | (239) 574-0401 | Not listed |
| City Clerk | (239) 574-0411 | ctyclk@capecoral.gov |
| City Hall Address | 1015 Cultural Park Blvd., Cape Coral, FL 33990 | Not listed |
| Public Records Portal | Online | capecoralfl.govqa.us |
City Clerk Services and Phone Directory
The City Clerk Department sits at the center of the Cape Coral phone directory. Most public records calls route through this office. The clerk also runs the Records Management Division, which handles the day-to-day work of answering records requests. The office responds to an average of 1,000 public records requests each month.
Records Management Division
The Records Management Division works under the City Clerk. It logs incoming requests, pulls files, and prepares copies. Simple requests often come back the same day. Larger requests get a time estimate from staff. You can check the status of any open request through the online portal or by calling the clerk’s direct line.
Public Records Request Methods
Cape Coral offers four ways to file a public records request. You can use the online portal at capecoralfl.govqa.us. You can email ctyclk@capecoral.gov. You can call (239) 574-0411. You can also walk into City Hall at 1015 Cultural Park Blvd. The online portal is the fastest way to track your request from start to finish. The system gives you a tracking number once you submit.
Records Request Fees
Cape Coral follows Florida law for copies and fees. Printed documents cost $0.15 per single-sided page. Double-sided prints cost $0.20 per page. CDs cost $1.00. DVDs cost $1.50. Documents sent by email usually have no charge. If a request takes a lot of staff time, the city may bill for the hours worked. Most routine requests are free because they take little time to fill.
Code of Ordinances Access
The Cape Coral Code of Ordinances is free to read online through Municode. The site at library.municode.com/fl/cape_coral has the full city code. You can search by keyword or browse by chapter. The code is updated through city ordinances, with the latest codification through Ordinance No. 29-26, enacted June 3, 2026. Anyone can read the code without an account.
Cape Coral Department Directory
Cape Coral organizes its government into separate departments. Each department has its own phone line, email, and office address. The full city departments directory sits at capecoral.gov/departments. This page lists every office along with the department head, phone number, fax number, and physical address. If you know which department handles your issue, go straight to that page.
Public Works and Utilities
Public Works handles streets, drainage, sidewalks, and city water. To report a pothole, broken streetlight, or water main break, contact Public Works through the Cape Coral 311 app or the main switchboard at (239) 574-0401. The app lets you snap a photo, add the location, and send the report straight to the right team.
Development Services and Permitting
Development Services handles building permits, planning, zoning, and code enforcement. Starting July 1, 2026, the City of Cape Coral moved to an online-first permitting process. You can apply for permits, upload documents, track your application, and get real-time updates online. For permitting help, email Permits@CapeCoral.gov or call the main switchboard to reach the permitting division.
Financial Services
Financial Services runs the city’s revenue, accounting, and budget offices. The Finance Department also handles business tax receipts, water billing, and city fees. The office is at 1015 Cultural Park Blvd S, Cape Coral, FL 33990. You can pay water bills and city fees through the Cape Coral 311 app or the city’s online portal.
Parks and Recreation
Parks and Recreation manages city parks, boat ramps, pools, and recreation programs. The department takes calls about park rentals, event permits, and program sign-ups. You can reach the office through the main switchboard or the 311 app. Park hours and contact details for each facility sit on the Parks and Recreation page at capecoral.gov.
Cape Coral Police Department
The Cape Coral Police Department is a full-service law enforcement agency. The department serves the entire city. For emergencies, dial 911. For non-emergency calls, contact the police department through the main switchboard or visit the official site at capecops.com. The department handles criminal reports, traffic enforcement, and community policing programs.
Cape Coral Fire Department
The Cape Coral Fire Department protects the community through risk reduction and emergency response. The department was established in 1962. It serves over 165,000 residents and covers nearly 120 square miles. The main fire station sits at 1115 SE 9th Avenue, Cape Coral, FL. For fire emergencies, dial 911. For non-emergency fire questions, call the main switchboard at (239) 574-0401.
Online Tools and Mobile Access
The City of Cape Coral offers several online tools. These tools help you reach city offices without picking up the phone. They also let you file reports, pay bills, and check the status of your requests. The Cape Coral 311 app is the city’s main mobile tool. The online permitting portal and the public records portal round out the digital options.
Cape Coral 311 Mobile App
The Cape Coral 311 app is free on Android and iOS. It lets you report concerns like potholes, weeds, and trash. It also gives you access to city news, local events, public meeting calendars, and contact info for city officials. The app has a contractor portal and water billing tools. Reports sent through the app go straight to the right city team. The City of Cape Coral promotes the 311 app as a fast way to stay in touch with local government.
GovQA Public Records Portal
Cape Coral uses a GovQA-powered portal for public records requests. The portal sits at capecoralfl.govqa.us. You can submit a new request, check the status of an open one, or browse past requests. The system gives you a tracking number once you submit. You do not need an account for a basic request. Having an account makes it easier to track past submissions.
Online Permitting Transition
Beginning July 1, 2026, the City of Cape Coral moved to an online-first permitting process. The new system makes it easier to apply for permits, upload documents, track your application, and get real-time updates. You can schedule permitting appointments through the city’s online scheduling page. For permitting questions, email Permits@CapeCoral.gov.
Lee County Resources for Cape Coral
Cape Coral sits in Lee County. Many records that affect Cape Coral residents are kept at the county level. Court records, property deeds, mortgages, marriage licenses, and probate records all go through the Lee County Clerk of Courts. If the Cape Coral City Clerk does not have the record you need, the Lee County Clerk is usually the next place to check.
Lee County Clerk of Courts
The Lee County Clerk of Courts handles official records for the entire county. The office manages court cases, marriage licenses, deeds, mortgages, probate files, and traffic tickets. You can search court records online through the Lee County Clerk website at leeclerk.org. The site has search tools for both civil and criminal cases. Knowing the difference between the City Clerk and the Clerk of Courts saves time.
Lee County Property Records
Property records for Cape Coral are kept by the Lee County Property Appraiser and the Lee County Clerk. The Property Appraiser handles property values, exemptions, and parcel data. The Clerk handles recorded deeds, mortgages, and liens. Both offices have online search tools on their official websites. These records are open to the public under Florida law.
Nearby Florida Cities Phone Directory
Cape Coral is on the Gulf Coast side of Florida. Several other major cities have their own phone directory pages. These nearby cities have similar phone directory resources for residents, business owners, and visitors. Each city runs its own switchboard, City Clerk, and department pages.
Tampa Phone Directory
Tampa is the largest city on Florida’s Gulf Coast. The Tampa City Phone Directory covers City Hall, the City Clerk, the Tampa Police Department, and Hillsborough County offices. Tampa uses a 311 call system for non-emergency city services. The main Tampa city website is tampa.gov.
Fort Lauderdale Phone Directory
Fort Lauderdale sits on Florida’s southeast coast. The Fort Lauderdale City Phone Directory includes City Hall, the City Clerk, the Fort Lauderdale Police Department, and Broward County offices. Fort Lauderdale uses a 311 system for city services. The main city website is fortlauderdale.gov.
Port St. Lucie Phone Directory
Port St. Lucie is on Florida’s southeast coast between Miami and Orlando. The Port St. Lucie City Phone Directory covers City Hall, the City Clerk, the Port St. Lucie Police Department, and St. Lucie County offices. The main city website is cityofpsl.com.
Quick Contact Reference
The table below lists the most-used phone numbers in the Cape Coral City Phone Directory. Save this section for fast reference. These contacts cover the most common needs, from city records to emergency services.
| Service | Phone Number | Notes |
|---|---|---|
| City Hall Main Switchboard | (239) 574-0401 | Routes calls to all departments |
| City Clerk | (239) 574-0411 | Public records, ordinances, certified copies |
| City Clerk Email | ctyclk@capecoral.gov | Records requests, general questions |
| Permitting Email | Permits@CapeCoral.gov | Permit help, online permitting questions |
| Police Non-Emergency | 911 for emergencies | capecops.com |
| Fire Non-Emergency | 911 for emergencies | 1115 SE 9th Avenue, Cape Coral, FL |
| Public Records Portal | Online | capecoralfl.govqa.us |
| City Departments Page | Online | capecoral.gov/departments |
Official Contact Information
The Cape Coral City Phone Directory points all major city services to one central address. Use the details below for visits, mailed requests, and official contact. Office hours run during standard city business hours on weekdays. For after-hours emergencies, dial 911.
City of Cape Coral
1015 Cultural Park Blvd., Cape Coral, FL 33990
Main Switchboard: (239) 574-0401
City Clerk: (239) 574-0411
Email: ctyclk@capecoral.gov
Official Website: capecoral.gov
Public Records Portal: capecoralfl.govqa.us
Frequently Asked Questions
Below are answers to the most common questions about the Cape Coral City Phone Directory. Each question covers a different part of the city’s contact system, from records requests to emergency services. These answers reflect the rules in place as of 2026 and use only data from the official city portal and related public sources.
How do I reach the Cape Coral City Clerk by phone?
The Cape Coral City Clerk direct line is (239) 574-0411. The City Clerk’s office sits at 1015 Cultural Park Blvd., Cape Coral, FL 33990. You can also email the office at ctyclk@capecoral.gov. The clerk handles public records, certified copies of ordinances, contracts, and resolutions. For simple records requests, the online portal at capecoralfl.govqa.us is often faster than calling. For walk-in service, the office is open during standard city business hours on weekdays.
What is the main phone number for Cape Coral City Hall?
The Cape Coral City Hall main switchboard is (239) 574-0401. The operator can route you to any city department, including Utilities, Public Works, Development Services, and the City Clerk. The switchboard handles a high call volume, so wait times can run a few minutes during peak hours. For faster service, the Cape Coral 311 app lets you report issues and reach city teams without a phone call.
How do I submit a public records request in Cape Coral?
You can submit a Cape Coral public records request four ways. Use the online portal at capecoralfl.govqa.us. Email ctyclk@capecoral.gov. Call (239) 574-0411. Or walk into City Hall at 1015 Cultural Park Blvd. The online portal is the most efficient because it gives you a tracking number and status updates. Most routine requests are free. Printed copies cost $0.15 for single-sided pages and $0.20 for double-sided pages.
Where can I find Cape Coral city ordinances online?
The Cape Coral Code of Ordinances sits on the Municode library at library.municode.com/fl/cape_coral. The site is free to use and does not require a login. You can search by keyword or browse by chapter. The code is updated as new ordinances pass, with the latest codification through Ordinance No. 29-26, enacted June 3, 2026. The code covers zoning, permits, code enforcement, and other local rules.
What is the difference between the Cape Coral City Clerk and the Lee County Clerk?
The Cape Coral City Clerk handles city-level records. This includes city council minutes, city ordinances, contracts, resolutions, and certain city documents. The Lee County Clerk of Courts handles county-level records. This includes court cases, marriage licenses, deeds, mortgages, probate files, and traffic tickets. If you call the wrong office, staff will usually tell you which one to try. The Lee County Clerk website is leeclerk.org.
How do I contact the Cape Coral Police or Fire Department?
For any police, fire, or medical emergency, dial 911. For non-emergency police calls, use the main switchboard at (239) 574-0401 or visit capecops.com. The Cape Coral Fire Department headquarters is at 1115 SE 9th Avenue, Cape Coral, FL. The fire department was established in 1962 and serves over 165,000 residents across nearly 120 square miles. For non-emergency fire questions, call the main switchboard.
Can I pay my Cape Coral water bill or city fees by phone?
Yes. You can pay Cape Coral water bills and city fees through the Cape Coral 311 app, the city’s online portal, or by calling the main switchboard at (239) 574-0401. The 311 app also lets you view your bill, check payment history, and set up alerts. For questions about a specific charge, contact Financial Services through the main switchboard or visit 1015 Cultural Park Blvd S, Cape Coral, FL 33990.