The Palm Bay City Phone Directory gives you direct phone numbers for every major department in Palm Bay, Florida. Palm Bay sits on the Space Coast inside Brevard County.
The city serves more than 120,000 residents across roughly 68 square miles. Every Palm Bay city government phone number uses the 321 area code. This page lists the main switchboard, City Clerk, Police, Fire, Building, Utilities, and Public Works contacts in one place. You also get Florida phone directory search tools, state agency numbers, and steps to verify a Florida phone number. All Palm Bay city numbers are open public records under Chapter 119 of the Florida Statutes.
Palm Bay City Government Phone Numbers
The city government runs all core services from Palm Bay City Hall. City Hall is the central hub for records, permits, utilities, and council matters. The main switchboard routes calls to every department during business hours. Staff at the switchboard can transfer you to the right office if you call the wrong number first.
City Hall Main Contacts
The City Hall main switchboard is the fastest way to reach any office when you do not know the direct line. Operators answer Monday through Friday from 8:00 AM to 5:00 PM Eastern Time. After hours, the same line routes to recorded messages for most departments.
| Office | Phone Number | Fax |
|---|---|---|
| Main Switchboard | (321) 952-3400 | (321) 952-3402 |
| City Manager | (321) 952-3411 | (321) 952-3402 |
| City Clerk | (321) 952-3414 | (321) 953-8971 |
| Human Resources | (321) 952-3416 | (321) 952-3402 |
| Finance Department | (321) 952-3426 | (321) 952-3428 |
| Information Technology | (321) 952-3490 | (321) 952-3402 |
City Clerk Office
The City Clerk office holds all city council records, meeting minutes, contracts, and ordinance files. Terese Jones serves as the current City Clerk of Palm Bay. She reports directly to the City Council under the city charter. The Clerk office accepts all public records requests for documents held by city departments outside of police records. You can call the Clerk at (321) 952-3414 or email records@palmbayfl.gov for routine requests. Walk-in requests are accepted at the City Hall front desk during business hours.
City Manager Office
The City Manager runs the day-to-day operations of the city. The office manages department directors and enforces policies set by the City Council. Call the City Manager office at (321) 952-3411 for matters related to city operations, department complaints, or policy questions. Email inquiries go to CityManager@palmbayfl.gov. The office hours match City Hall hours.
Palm Bay Police Department Phone Directory
The Palm Bay Police Department operates a separate phone system from city hall. You reach police staff through direct lines tied to the department switchboard. The Police Department covers a city of more than 120,000 residents across 68 square miles. Calls to the police non-emergency line go through a 24-hour dispatch center.
Police General Line and Non-Emergency
The general police line connects you to the Palm Bay Police Department front desk. For non-emergency calls, dial (321) 952-3456. The front desk answers calls Monday through Friday from 8:00 AM to 5:00 PM. After hours, the same number rolls to the dispatch center for non-emergency assistance. Always dial 911 for any life-threatening emergency or crime in progress.
Police Records Division
The Police Records Division handles offense reports, accident reports, arrest logs, and background checks. Call the records desk at (321) 952-3461 during business hours. You can also email Police.Records@pbfl.org with detailed request info. Include the case number, date of incident, location, and names of people involved. Most records are public under Florida law, with some exemptions for active investigations and juvenile records.
Police Community Service Units
The Palm Bay Police Department runs community service, code enforcement, and animal control units. Animal Control connects through the police non-emergency line at (321) 952-3456. Code Enforcement handles zoning, noise, and property violations. The Code Enforcement office phone is (321) 952-3423. School Resource Officers for Palm Bay schools coordinate through the Community Service Unit at (321) 952-3470.
Palm Bay Fire Department Phone Directory
The Palm Bay Fire Rescue Department covers fire suppression, emergency medical services, fire inspections, and public education. The department operates multiple fire stations across the city. Calls for emergency service go to 911. All non-emergency calls go through the administrative office.
Fire Rescue Main Contacts
The Fire Rescue administrative office handles non-emergency calls. Call (321) 952-3465 for general fire department business. The office is open Monday through Friday from 8:00 AM to 5:00 PM. For fire inspection requests, schedule inspections, or check inspection status, dial the same line and select the inspections menu. The administrative fax line is (321) 952-3468.
Fire Inspection and Prevention
The Fire Prevention Bureau handles fire safety inspections for new construction, existing businesses, and special events. Call the Fire Marshal office at (321) 952-3469 to schedule an inspection. Same-day inspections are available for emergency situations. The bureau also issues burn permits for residential lots within city limits. Permit applications can be filed by phone or in person at Fire Station 1.
Palm Bay Building and Permit Department Phones
The Building Department handles all construction permits, building inspections, code compliance, and contractor licensing within Palm Bay city limits. The department operates a separate phone tree from City Hall to handle high call volume. Permit status checks go through the same office.
Building Department Direct Line
Call the Building Department main line at (321) 952-3444 for permit questions, inspection scheduling, and contractor license verification. The office is open Monday through Friday from 8:00 AM to 4:30 PM. Walk-in permit applications are accepted at the Building Department counter on the first floor of City Hall. Building records requests go to a separate line.
Building Records and Permits
For building records, permit history, or certificate of occupancy copies, call the records desk at (321) 726-5642. This line handles requests for plans, specifications, and inspection reports. Email requests go to Building.Records@palmbayfl.gov. Online permit lookup runs through the city website portal at palmbayfl.gov. Most records are available within 24 hours of the request.
Palm Bay Utilities and Public Works Phones
The Utilities Department runs water, sewer, and reclaimed water services for Palm Bay residents. The Public Works Department handles streets, drainage, sidewalks, and sanitation. Both departments share the City Hall address but use direct phone lines to speed up service requests.
Water and Sewer Services
Call the Utilities customer service line at (321) 952-3420 for water billing, sewer service, and account questions. The customer service desk is open Monday through Friday from 8:00 AM to 5:00 PM. For water emergencies like main breaks or sewer backups after hours, call (321) 952-3400 and select the utility emergency menu. New water service connections require a phone appointment before in-person sign-up.
Sanitation and Trash Pickup
The Sanitation Division handles residential trash, recycling, and yard waste pickup. Call (321) 952-3424 to report missed pickups, request bulky item pickup, or check your collection schedule. Holiday collection schedules run on a separate printed calendar available by phone request. The yard waste line connects through the same number.
Public Works Streets and Drainage
The Public Works Department handles pothole repairs, streetlight outages, sidewalk repairs, and stormwater drainage. Call (321) 952-3437 to report street issues. The Public Works office hours match City Hall hours. After-hours emergencies like flooded streets or downed traffic signals route through the police non-emergency line at (321) 952-3456.
How to Use the Palm Bay Phone Directory
The Palm Bay Phone Directory works in three ways. You can search by department name, search by a specific phone number, or look up a person by name. Each method uses a different city tool or state-level phone directory search. Knowing the right method saves time on the phone and shortens your records request timeline.
Search by Department Name
The city website hosts a full staff directory at palmbayfl.gov/our-city/contact-us. The directory lists every city employee with direct phone numbers and email addresses. You can filter by department to narrow the search. The directory updates weekly as staffing changes occur. Most department pages also list fax numbers and physical office locations.
Search by Phone Number
Reverse phone lookup works through free Florida phone directory sites and paid commercial lookup tools. To check a number, type the 10-digit number into the search box. Free tools show the registered name and city of record. Paid tools add carrier details, address history, and background reports. The Florida phone number lookup tool at myflorida.gov covers only state employees, not city or county workers.
Search by Person Name
Florida phone number search by name runs through the staff directory, public records portals, and commercial people search sites. The city staff directory covers only city employees. For private residents, use the Florida white pages or reverse lookup tools. Florida public phone directory sites pull from public records filings and phone book listings.
Verify a Florida Phone Number
Phone number verification matters before sharing personal data with a caller. Hang up and call the city department back at the number listed on the official Palm Bay website. Scammers often spoof local numbers. The Palm Bay Police Department never calls to request payment or personal financial information. Report scam calls to the Federal Trade Commission at reportfraud.ftc.gov.
Florida Public Phone Directory Resources
Florida operates several statewide phone directory search tools. These tools cover state agencies, court offices, and licensed professionals. They supplement the Palm Bay phone directory when your search goes beyond city limits. Most state directory tools are free and run on the myflorida.gov domain.
Florida 411 State Directory
The Florida 411 state directory at 411.myflorida.gov lists phone numbers for state agencies with offices serving Palm Bay. The directory covers the Department of Highway Safety and Motor Vehicles, Department of Children and Families, Department of Health, and other branches with Space Coast offices. Search by agency name or service type. All state directory numbers are public records under Florida law.

Free Florida Phone Directory Tools
Several free Florida phone directory sites offer reverse lookup, residential listings, and business listings. Florida white pages cover landline residential numbers. Florida yellow pages cover business phone listings with addresses and hours. Florida phone book online portals combine both lists with mobile numbers. The free versions cover basic name and address data.
Florida Reverse Phone Lookup
Reverse phone lookup starts with the full 10-digit number including area code. Free tools return the name, city, and carrier for landline numbers. Mobile numbers return city and carrier only under free lookup. Paid services add full name, address history, and associated people. Reverse lookup works for both listed and unlisted Florida numbers when records are public.
Florida Area Codes List
Florida uses multiple area codes across the state. Palm Bay and the Space Coast use 321. South Florida uses 305, 786, and 954. Central Florida including Orlando uses 407 and 689. The Tampa Bay area uses 813 and 727. Jacksonville uses 904. The Panhandle uses 850. Knowing the area code helps identify the region when running a reverse lookup.
| Region | Primary Area Code | Overlay Code |
|---|---|---|
| Palm Bay / Space Coast | 321 | None |
| Orlando | 407 | 689 |
| Miami / South Florida | 305 | 786 |
| Tampa | 813 | None |
| Jacksonville | 904 | None |
| Fort Lauderdale | 954 | 754 |
| Tallahassee / Panhandle | 850 | None |
Palm Bay vs County vs State Records
Palm Bay records split across three government levels. City records cover local ordinances, meeting minutes, police reports, and building permits. County records cover court files, property deeds, marriage licenses, and tax records. State records cover professional licenses, vital statistics, and agency-level data. Knowing which level holds the record saves time and phone calls.
City Level Records in Palm Bay
City records sit with the City Clerk and individual departments. The Clerk office handles meeting minutes, contracts, and council records. The Police Records Division handles offense and accident reports. The Building Department handles permits and inspection reports. You can submit city-level public records requests through the GovQA portal at palmbayfl.govqa.us. Track requests online with a free account.

Brevard County Records
Brevard County records sit with the Clerk of Courts and county offices. Court records, property deeds, marriage licenses, and tax records are county-level files. The Brevard County Clerk of Courts main line is (321) 637-2000. Online court record search runs through the Brevard County clerk website. Property records search runs through the Brevard County Property Appraiser site.
State Agency Contacts
State agency contacts sit under the Florida Department of State, Department of Business and Professional Regulation, and Department of Health. The Department of State main line is (850) 245-6500. Professional license verification runs through the DBPR website. Vital records requests for birth and death certificates run through the Florida Department of Health at (904) 359-6900. State agencies follow the same Chapter 119 public records rules as the city.
Nearby City Phone Directories
Palm Bay sits near several other Florida cities with their own phone directory systems. The same 321 area code covers Melbourne, Cocoa, Rockledge, and Titusville on the Space Coast. Orlando uses 407 and 689. Tampa uses 813. Jacksonville uses 904. Miami uses 305 and 786. Fort Lauderdale uses 954 and 754. Each city runs a separate phone directory through its own city website.
| City | Main Number | Area Code |
|---|---|---|
| Palm Bay | (321) 952-3400 | 321 |
| Orlando | (407) 246-2121 | 407 |
| Tampa | (813) 274-8211 | 813 |
| Jacksonville | (904) 630-2489 | 904 |
| Fort Lauderdale | (954) 828-5000 | 954 |
| Miami | (305) 250-5400 | 305 |
| Melbourne | (321) 608-7000 | 321 |
| Cocoa | (321) 639-7300 | 321 |
Palm Bay Phone Directory Contact Summary
The Palm Bay Phone Directory pulls together every direct line across city departments. Save the main switchboard for general questions. Save the City Clerk for public records. Save the Police non-emergency line for non-urgent police calls. Save the Utilities line for water and sewer service. The state phone directory covers agencies outside city limits. The county phone directory covers court and property records.
| Service | Phone Number |
|---|---|
| City Hall Main Switchboard | (321) 952-3400 |
| City Clerk | (321) 952-3414 |
| City Manager | (321) 952-3411 |
| Police Non-Emergency | (321) 952-3456 |
| Police Records | (321) 952-3461 |
| Fire Rescue Admin | (321) 952-3465 |
| Fire Marshal | (321) 952-3469 |
| Building Department | (321) 952-3444 |
| Building Records | (321) 726-5642 |
| Utilities Customer Service | (321) 952-3420 |
| Sanitation | (321) 952-3424 |
| Public Works | (321) 952-3437 |
| Code Enforcement | (321) 952-3423 |
| Brevard County Clerk | (321) 637-2000 |
| Florida 411 State Directory | 411.myflorida.gov |
Official Contact and Location
Palm Bay City Hall is the central location for in-person visits, public records requests, and permit applications. The building sits on Malabar Road SE, just west of US Highway 1. Free parking is available in the City Hall lot. The lobby opens at 8:00 AM and closes at 5:00 PM on weekdays. Public records drop box sits at the front entrance for after-hours submissions.
Address: 120 Malabar Road SE, Palm Bay, FL 32907
Phone: (321) 952-3400
Hours: Monday to Friday, 8:00 AM to 5:00 PM Eastern Time
Website: palmbayfl.gov
Public Records Portal: palmbayfl.govqa.us
Email: records@palmbayfl.gov
Frequently Asked Questions
The Palm Bay Phone Directory covers city government contacts only. It does not list private residents or unlicensed businesses. For resident lookups, use the Florida white pages or commercial reverse lookup tools. For business phone listings, use the Florida yellow pages or state business registration search. Each tool covers a different set of records under Florida public records law. Read below for common questions about how the directory works and what tools to use for specific lookups.
How do I look up a phone number in Palm Bay?
To look up a phone number in Palm Bay, start with the city staff directory at palmbayfl.gov for city employees. The directory lists every employee by department with direct lines. For state agency numbers, use the 411.myflorida.gov state directory. For private residents, use the Florida white pages or a reverse phone lookup tool. Each tool searches a different database. Combining all three covers most Palm Bay phone number lookups.
Is the Palm Bay phone directory free?
The Palm Bay city phone directory is free on the city website. You can view all city department numbers without paying any fee. The state phone directory at 411.myflorida.gov is also free. Commercial Florida phone directory sites offer free basic searches with paid upgrades for detailed reports. Public records requests through the City Clerk require payment only for physical copies and large staff-time searches.
Can I search Florida phone numbers by name?
Florida phone number search by name works through several tools. The city staff directory searches city employees by name. The Florida white pages search residents by name with city. The Florida business directory phone numbers search covers registered businesses. Each tool returns different results based on the source database. Use the city directory first for employees and commercial tools for private residents.
What is the area code for Palm Bay Florida?
The Palm Bay area code is 321. The 321 area code covers all of Brevard County including Palm Bay, Melbourne, Cocoa, Rockledge, Titusville, and Cape Canaveral. The 321 area code has no overlay code at this time. All city, county, and most residential numbers in Palm Bay use the 321 area code. Some residents keep older 407 numbers from before the 321 split.
How do I do a reverse phone lookup in Florida?
Florida reverse phone lookup starts with a 10-digit number. Free tools return the carrier and city for any number. Paid tools add full name, address, and background details for landline numbers. Mobile numbers return limited data even with paid services. For business numbers, the Florida yellow pages offer free reverse lookup with hours and website data. Always verify results through official sources before relying on them.
Where can I get Palm Bay public records by phone?
Call the City Clerk at (321) 952-3414 for public records requests. The Clerk office handles all city department records outside of police files. Police reports go through the Police Records Division at (321) 952-3461 or by email at Police.Records@pbfl.org. Both offices accept phone requests during business hours. The GovQA portal at palmbayfl.govqa.us accepts online requests and tracks status with a free account.
Does Palm Bay have a city business phone directory?
Palm Bay does not publish a city business phone directory. Business phone listings come from the Florida yellow pages and the Florida Department of State business registration search. The Florida yellow pages cover all listed businesses with addresses and hours. The state business search covers all registered Florida corporations and LLCs. Both tools are free to use online. Business owners can update their listings by contacting the publisher directly.